Information we collect
- Information you provide, name, contact details, and any financial or property information you share when you call, email, use a funnel, or begin an application.
- Automatically collected information, standard web analytics data such as pages visited, device and browser type, and approximate location, collected via cookies and similar technologies where enabled.
- Application data, full loan applications are collected and processed through secure application platforms (including my1003 and LeadPops funnels) and the lender(s) considering your loan, under their own privacy and security programs.
How we use information
- To respond to your inquiries and provide mortgage consultation and origination services
- To communicate about your file, including status updates you have requested
- To improve our website and understand how visitors use it
- To send VIP or marketing messages only when you have opted in, with an easy way to stop
- To comply with legal, regulatory, and record-keeping obligations that apply to licensed mortgage professionals
Telephone, text, email, and AI communications
When you provide contact information and the applicable consent, Stress Less Mortgage may communicate with you by telephone, text message, email, or other electronic means regarding your inquiry and mortgage products or services. Depending upon the consent you provide, these communications may utilize automated technology and artificial, prerecorded, or AI-generated voice technology. Consent to receive automated or AI-assisted marketing communications is not a condition of obtaining mortgage services. You may request that marketing communications stop at any time; text recipients may reply STOP to opt out of future marketing text messages.
Stress Less Mortgage may use artificial intelligence and automated systems to assist with communications, customer service, appointment scheduling, lead follow-up, administrative functions, and other business operations. Information provided during these interactions may be processed by service providers that supply technology to Stress Less Mortgage, subject to applicable contractual, privacy, security, and legal requirements. AI-assisted communications are not intended to replace individualized mortgage advice from a licensed mortgage loan originator.
How we share information
We do not sell your personal information. We share information only as needed to serve you and operate lawfully: with lenders, processors, and settlement service providers involved in your transaction; with service providers who support our website and communications under confidentiality obligations; and where required by law or regulation.
Cookies & analytics
You can control cookies through your browser settings. Disabling cookies may affect some site features. We may use analytics and advertising tags (including Google Tag Manager) to understand site performance.
Data security & retention
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. Never send full account numbers or Social Security numbers by unencrypted email. We retain records as required by mortgage licensing and federal regulations.
Contact
Stress Less Mortgage
5444 SE Abshier Blvd, Belleview, FL 34420
Questions about this policy: email eric@stresslessmortgage.net or call (352) 572-9060.